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  • Responsible Retail Glossary

certifications
& partners

Actions speak louder than words. We look to leading authorities in sustainable sourcing, ethical design and responsible manufacturing, and work to meet their standards. So when we make a claim, you know we can back it up.

our icons

We're using design to do good in these key areas.

Handcrafted

preserves craft traditions around the world, supporting local economies and helping artisan groups scale their business.

Fair Trade

means certified by Fair Trade USA to ensure factory workers safe workplaces, fair wages, community investment and long-term economic support.

Organic

refers to GOTS or Organic Content Standard-certified cotton, so you know it's made without pesticides, insecticides or intensive irrigation.

Sustainably Sourced

means responsibly sourced using FSC®-certified wood or reclaimed, recycled or upcycled materials and less waste.

Certified Nontoxic

refers to products guaranteed to be free of harmful chemicals, so you can create a safe and healthy home.

Local

means made by makers and designers right in your own backyard – and helping their small businesses grow!

Assembled in the USA

pieces are hand assembled at our U.S. factories by skilled furniture makers, ensuring top-notch quality.

definitions

Meet the third-party experts who give our designs their stamp of approval – plus get to know some of the terminology in this space.

Better Cotton Initiative (BCI)

is a global system for cultivating more sustainable cotton. They teach farmers to reduce the amount of synthetic fertilisers and pesticides in cotton production, increase cotton yields and reduce water usage, as well as improve soil health and apply decent work principles.

Craftmark

is a non-profit organisation in India that certifies and preserves traditional Indian craft techniques, like weaving and embroidery.

Fair Trade USA

helps producers access better wages, safe working conditions and environmental protections. They set standards, certify and label products that promote sustainable livelihoods for factory workers and farmers.

Forest Stewardship Council® (FSC®)

awards certification ensuring products come from responsibly managed forests that provide environmental, social and economic benefits. FSC® provides a foundation for all forest management standards globally, including the FSC® US National Standard.

Global Organic Textile Standard (GOTS)

ensures that textiles labelled "organic" meet strict criteria. Certification traces organic fibre, as well as social and environmental practices, from manufacturing to packaging to the finished product. GOTS also prohibits the use of heavy metals, genetically modified substances, toxins and carcinogens.

Global Recycled Standard (GRS)

is a holistic certification for products with recycled content and includes social, environmental and chemical criteria. Overseen by the non-profit Textile Exchange, it requires that each stage of production be certified, beginning at the recycling stage and ending in the final business-to-business transaction.

GREENGUARD

certification requires screening for over 10,000 chemicals and volatile organic compounds (VOCs) emissions.

HERproject™

brings together global brands, their suppliers and local NGOs. HERproject™ drives impact for women and business via workplace-based trainings on health, financial inclusion and gender equality.

Low-VOC

finishes use fewer harsh solvents and emit fewer volatile organic compounds (VOCs), improving indoor air quality for our factory workers – and your home.

Nest's Ethical Handcraft Program

stands to revolutionise the industry by making home work a safe and viable option. Measuring compliance across a matrix of more than 100 standards, the training-first program is tailored to address the wide degree of variation in decentralised supply chains. (In 2018, we became the first-ever retailer to carry products with the Nest Seal.)

Nontoxic

products and manufacturing processes don't cause adverse health effects to humans, either immediately or long-term and meet Registration, Evaluation, Authorisation and Restriction of Chemicals (REACH) regulatory standards as defined by the European Chemicals Agency (ECHA).

Standard 100 by OEKO-TEX®

is a leading standard for establishing the human and ecological safety of products such as bedding and towels.

Organic Cotton Standard (OCS)

is a standard for tracking and documenting the purchase, handling and use of certified organically farmed material in yarns, fabrics and finished goods.

Recycled Claims Standard (RCS)

verifies the presence and amount of recycled material in a final product. A global system used throughout 70+ countries and overseen by the Textile Exchange, RCS tracks and certifies recycled raw materials through the supply chain.

Reclaimed

refers to many of our products that use reclaimed wood, avoiding the use of virgin timber and giving old materials new life rather than discarding or burning them. (We trace the wood back to the point of origin to ensure it meets our supply chain standards.)

Recycled

refers to our product materials from pre-existing products that have been diverted from landfill disposal. (New finished products made with recycled materials are traced to ensure they meet our supply chain standards.)

REPREVE®

fibres are made of 100% recycled plastic produced mainly from post-consumer plastic bottles. They emit fewer greenhouse gases, offset the use of new petroleum and conserve water and energy. (REPREVE® is a registered trademark of Unifi, Inc.)

TENCEL™

branded lyocell and modal fibres are produced by environmentally responsible processes from natural, sustainably sourced raw wood. Benefits include botanic origin, sustainable production, durability, breathability and biodegradability.

Upcycled

refers to wastage or leftovers from industrial processes that are diverted from the waste stream and reused before they reach consumers.

VisionSpring

is a pioneering, global social enterprise accelerating the uptake of eyeglasses in emerging and frontier markets. They use innovative distribution and service strategies to sell radically affordable, durable, attractive eyeglasses for consumers living on less than $4 per day.

Water-Based Finishes

use fewer harsh solvents and emit fewer Volatile Organic Compounds (VOCs), improving indoor air quality for our factory workers and your home.

Water Efficient

manufacturing processes include waterless dying, finishing or printing.

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